Shipping policy
Bonka Bird Toys Retail Shipping Policy
Free Shipping on Orders of $69 or More
Bonka Bird Toys offers free standard shipping on qualifying retail orders totaling $69 or more within the contiguous United States (48 states).
Free shipping does not apply to Alaska, Hawaii, or Puerto Rico. Bird cages, oversized items, and freight shipments are excluded from the standard free-shipping promotion and may incur additional charges.
Order Processing
Most orders are processed within 1–2 business days. Delivery times depend on the destination and shipping carrier.
Tracking
Once an order ships, customers receive tracking information by email.
Shipping Charges
Available shipping services and applicable charges are displayed at checkout.
Changes and Cancellations
Please contact us promptly if you need to change or cancel an order. We will do our best to assist before the order ships.
Customer Service
Email: sales@bonkabirdtoys.com
Phone: 754-223-5386
Bonka Bird Toys
5151 NE 12th Ave
Fort Lauderdale, FL 33334
